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Free Shipping over R700, free returns

Mon-Fri: 9-4pm

0812449331

or Order online

Create a return/exchange

Find your order and Create the return/exchange in the form below:

PS: Your 'order ID' is your order number eg: 'SWS1234'

After completing the form above, check your email all info will follow in mail.

  • If you would like to follow up with the courier for collection timing (after you have your waybill from us), please call them directly.
  • 'The Courier Guy 0861202303' and give them your collection waybill (sent to you by email)
  • Please note, if you have requested an exchange and the item is sold out, you will automatically be sent a gift voucher to shop for an item of your choice.
returns procedure

Refunds:

We only process a refund once good are received by our DC and evaluated.
  • Transaction processing time:
    • ​Gift voucher: Within 1 day (during work hours)
    • Ozow & EFT:  Normally 5 days.
    • Payfast account:  Normally takes a max of 10 days (due to bank card delays)
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